Privacy Policy

1. Controller


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The controller responsible for data processing is:

Casulo AG

Lareterstrasse 16

7265 Davos

Email: natalie.hartmann@casulo.ch

We process personal data in accordance with the revised Swiss Federal Act on Data Protection (revDSG).

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2. Categories of Personal Data Processed




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We may process the following categories of personal data:

• Identification data (name, address)
• Contact details (email, phone number)
• Booking and stay information
• Payment information
• Communication content
• Relocation-related documentation (where required for service provision)
• Technical data (IP address, browser type, timestamps)

Personal data is processed for:

• Providing relocation services
• Managing holiday property bookings
•  Contract performance
• Payment processing
• Communication with clients
• Compliance with legal obligations
• Ensuring website functionality and security

Processing is based on contractual necessity, legal obligations, legitimate interests, or your consent where required.

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3. Third-Party Service Providers

Webflow (Website provider – USA)



Our website is powered by Webflow (USA).

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Hosting Provider (Cyon GmbH, Switzerland)



Technical hosting and server infrastructure.
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Smoobu GmbH (Germany)



Property management and booking administration.

Stripe Payments Europe Ltd.


Secure payment processing. Payment data is processed directly by Stripe.

Calendly (appointment booking)

We use Calendly LLC (USA) to schedule appointments.

Google Maps (Google Ireland Ltd.)



Map integration service.

Use of these services may result in cross-border data transfers, including to the EU and the United States. Appropriate safeguards such as Standard Contractual Clauses are implemented where required.

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4. Cookies

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Our website uses cookies to ensure technical functionality, security, and user-friendliness.
You can adjust your cookie settings at any time.

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5. Data Retention


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Personal data is retained only as long as necessary for the intended purpose or as required by statutory retention obligations under Swiss law (e.g., accounting obligations).

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6. Your rights


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In particular, you have the following rights:

• Information about processed personal data
• Correction
• Deletion (unless prohibited by law)
• Restriction of processing
• Release or transfer of data (if applicable)

To exercise your rights, please contact us using the details provided above.