Casulo Relocation

Together, we organize a new start with a human touch!
In Switzerland – from Basel to Zurich, Lucerne, Zug, and Graubünden.

Our services

We offer you full Relocation support.
Before, during and after arrival and even when you decide to move on.

Before arrival
01
Mentoring Expectation Management

Personalized counseling to help you and your family navigate cultural differences, align expectations, and feel secure throughout your relocation.

Orientation tours

Discover your new surroundings with tailor-made tours that help you get to know the neighborhood, lifestyle, and everyday aspects of your new home.

Looking for a furnished apartment

We will organize well-located temporary accommodation for you, where you will quickly settle in and immediately feel at home – so that you can focus on the important things in life right away.

School counseling

Individual advice and support in choosing the right school or childcare—tailored to the needs of your children and your values.

Move Management

From planning to arrival, we coordinate every step of your move with care and precision and, together with our specialists, ensure a smooth and stress-free move.

Immigration

Together with our partner, we are happy to take care of your work and residence permit or the suspension of your permit when you are sent abroad.

We would be happy to provide you with personal information about our services and prices.
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Arrival / Settling in
02
Transfer

Tired after a long flight and lots of luggage? We arrange your personal transfer to your new home or hotel.

Settling in

We provide personal support with registrations, administrative formalities, bank account setup, and insurance - reliable and hassle-free.

Home Search

We guide you through the challenging process of finding a home, from the initial search to the handover. Our local insider knowledge is a key advantage. With deep market insight we help you find the right home faster - making it truly worthwhile to work with us.

We would be happy to provide you with personal information about our services and prices.
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Departure
03
Move Management

From planning to arrival, we coordinate every step of your move with care and precision and, together with our specialists, ensure a smooth and stress-free move.

De-registration

We guide you through all your deregistrations - from authorities, health insurance, and other contracts to closing your bank account - reliably and hassle-free

Apartment Handback

We take care of your move-out process: renovations, cleaning, and handover to the landlord - we’re with you until the keys are returned. At the same time, we ensure your deposit is refunded promptly and smoothly.

Tenant search

Whether you’re an owner or a tenant, we help you find suitable tenants or replacements quickly. From creating listings to handling all communication with landlords or administrations, we take care of everything for you.

We would be happy to provide you with personal information about our services and prices.
Contact

About us

After almost ten years in the relocation business and many years as an expat in South America and Europe, I not only know what a new start really means, I also understand the cultural differences and varying expectations.

As a Swiss national, I combine local knowledge with personal international experience to give new arrivals a warm welcome right from the start.

For me, a successful relocation means more than just organization and finding a place to live. It's about people, understanding, and genuine support every step of the way. The most important thing for me is the individual well-being of my clients. Personal support is irreplaceable, especially during emotionally sensitive changes.

With empathy, experience, and an open ear, I personally support you in all phases of your move so that your arrival in Switzerland is easy, warm, and sustainable.

Natalie Hartmann, Managing Director and Owner, Casulo AG

We focus on values that make a difference

Empathy & service orientation: Your individual needs are our focus. We listen, understand, and act with heart.

Discretion & professionalism:  Your trust is our greatest asset. Discretion and professional expertise are a matter of course for us.

Flexibility & Intercultural Sensitivity: Every person and every company is unique. With openness and cultural understanding, we will find the best solution for you.

Transparency: We work openly and honestly so that you always have a clear overview.

The advantages for you when you choose our services

A dedicated contact person: You have one main point of contact - personal, reliable, and committed.

Experienced advisors: Long-standing consultants take the time to understand your individual needs and support you.

Flexibility: We are flexible and happy to go the extra mile to make your move as smooth and stress-free as possible.

More time for what matters: Employees can focus on their work from day one, because we take care of the administrative tasks.

Customer testimonials

Natalie was a wonderful partner for our relocation to Basel from Germany. She understood our family's needs and priorities, and she provided valuable information, context, and advice to guide our housing decision. We have lived in our home for over 6 months now, and it has been the perfect place for our family to begin our new life in Switzerland. Many thanks to Natalie for making this possible!

Amy and Chase Beisel

Frequently Asked Questions

About Casulo AG

What are the benefits of booking Casulo's services?

We offer a qualified, empathetic contact person who will personally accompany you throughout the entire relocation process. We take care of all the details: from administration, coordination of appointments to negotiations and apartment viewings. This gives you more time to settle in immediately and concentrate on the essentials. Unnecessary time-consuming errors and waiting times are avoided.

Do you offer your services throughout Switzerland?

Our focus is on the following regions: Northwestern Switzerland – Basel/Baselland, Zurich/Lucerne/Zug area and Davos/Prättigau area. Depending on your needs and desired service, we can also support you in other regions of Switzerland.

Why should I pay for your services when AI can answer many questions for free?

From personal experience, we know that relocation is more than just a logistical process - it captures a new phase of life and a deeply human experience. AI can only support you in a limited, factual framework. Our services and personal support are tailored to the emotional change phases that the move entails.

We not only support you with the practical challenges, but are also there for you when you need emotional support. Contact

Immigration

Do I need a permit to live in Switzerland?

Yes, you need a residence permit to live in Switzerland for a longer period of time. Which permit is required depends on the nationality, the purpose and the duration of the stay.

What work permit do I need to work in Switzerland?

The work permit depends on where you come from (EU/EFTA – country or third country) and how long and for what purpose you want to work. For EU/EFTA, a residence permit L/B/C/G (work and residence permit) applies for more than 90 days. The reporting obligation applies for less than 90 days. For third countries, work permit L/B applies and an entry/work visa may have to be applied for. Contact us so that we can clarify your personal situation.

Our specialists will be happy to help you clarify your questions about residence and work permits. Contact

Insurance

Do I have to take out health insurance?

Yes, health insurance is compulsory and is taken out privately. Within three months of entering the country or taking up work, you must conclude a contract with a private health insurance company. It must be noted that private accident insurance should also be taken out if you work less than 8 hours per week. If your workload is higher, you will be insured by your employer. The insurance premium is deducted from the salary.

Are other types of insurance necessary?

Civil liability insurance is not mandatory, but it is necessary if you want to rent an apartment or house. Depending on your personal needs, it is worthwhile to take out further insurance.

Our specialists will be happy to be there for you personally to clarify any questions regarding insurance coverage. Contact

Taxes and finances

What salary deductions should I expect?

There are deductions for AHV pension contributions, pension fund contributions, disability insurance, income compensation and unemployment insurance. The real deduction is at least 6.4%. In addition, there are deductions for the pension fund and the daily sickness allowance. In total, between 7 and 12% can be expected, but it can also be more.

Is the tax deducted from wages?

If you are registered with an L or B permit, the income tax will be deducted directly from your gross salary - withholding tax. The amount depends on the salary, place of residence, marital status and family circumstances. The percentages are progressive. If you have a B permit and earn more than 120,000, a regular tax return may be due.

What happens to the AHV and pension fund assets after returning to my home country?

Under certain conditions, the credit can be withdrawn, but this depends on the destination country and various other factors.

Our specialists will be happy to provide you with sound advice on all tax and financial issues. Contact

Accommodation

How much time is usually needed find an apartment?

Due to the complex market situation, it can take a good 3 months to find a suitable apartment. With our support, the chances of success are significantly better in finding a suitable apartment for you in less time.

Why do I only get rejections when registering for an apartment?

There are often more than 50 interested parties applying for an apartment. This makes it all the more important to submit a good application dossier with all the necessary documents for the application and sometimes to be faster than the competitors.

We will be happy to support you in your search for accommodation and ensure that your documentation meets the expectations of the landlords. Contact

Schooling

How does the Swiss school system work?

The Swiss education system is practical, flexible and transparent. After compulsory schooling (primary and lower secondary education), there are two main paths, vocational training (apprenticeship) or classical school education – Gymansium.

What educational paths does Switzerland offer?

In Switzerland, you can choose between the Swiss school system and international qualifications such as IB and A-Level. The Swiss school system also offers the dual education pathway, a combination of practice and theory. In addition to the vocational baccalaureate, the classic baccalaureate can also be completed. Depending on the basic education, in addition to the university, higher vocational training can also be used for further education.

What school costs can be expected?

No fees are charged for compulsory school years in Swiss schools. Only additional programs such as lunch or supervised activities after official school hours are subject to a fee. Costs for class trips can also be charged. The costs for international schools vary depending on the level and the school and are in the range of around 15,000 to 40,000 francs per school year.

The topic of school education is very complex, which is why we are happy to support you in an advisory capacity. We are here for you to help you find the best school for your children's values, needs and learning styles. Contact

Get in touch

Get in touch with us, we support you personally and reliably during your relcoation process.
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Contact
Natalie Hartmann
natalie.hartmann@casulo.ch
Address
Casulo AG, Lareterstrasse 16, 7265 Davos
Book a video call:
Would you like to organize your move to Switzerland yourself but avoid mistakes, wasted time, and unnecessary stress? In our Newcomers video chat, you will receive personal, practical support from experienced experts. We will advise you on registering with the authorities, finding accommodation, and insurance, and answer all your questions clearly and efficiently.
Book a video call now and get started well prepared.